About Our Company

WMSHL is a member owned, shared healthcare laundry that operates as a non-profit cooperative. This laundry was established in 1975 by a group of hospitals that came together to ensure non-interrupted service that they could benefit directly from with all the advantages of a shared facility. This shared facility has continued to grow and adapt to meet the changing needs of our original and new members.

As a non-profit entity, our members know that they are only being charged the actual costs of service and they are not subsidizing the the operations of others. Our goal is to deliver the quantity and quality of service that allows you to operate smoothly and effectively.

For over 40 years, West Michigan Shared Hospital Laundry has never failed to deliver to our members. This is our greatest achievement!

Our Vision

To exceed the expectations of all those we interact with, while being the undisputed leader in quality of services, products and value.

Our Mission

West Michigan Shared Hospital Laundry operates to meet the needs of our members, their staff, caregivers, and patients by providing the Highest Quality and Highest Value. Equally, WMSHL must meet the needs of our employees and community.

This will be accomplished in an atmosphere of Constant Improvement and Clear Communication with a focus on reducing our impact to the environment.

We recognize that this can only be achieved by providing our employees with a safe, comfortable environment where their value and contributions are recognized and where they can play an active part in the success of WMSHL and themselves.

WMSHL Midwest Map

Our Members

WMSHL is proud to serve across all of West Michigan and Northern Indiana. We serve over 40 hospitals and 500 clinics and long-term care facilities. Some of the major healthcare systems that use WMSHL are:

  • Bronson Healthcare Group
  • Corewell Health
  • Holland Community Hospital
  • Mary Free Bed Rehabilitation Hospital
  • Mercy Health Partners
  • Munson Healthcare
  • Saint Joseph Regional Medical Centers
  • University of Michigan-Metro Health Hospital
WMSHL Midwest Map



Clinics and LTC Facilities

Affiliations & Accreditations

Healthcare Laundry Accreditation Council

Since December 2007, WMSHL has been accredited by the Healthcare Laundry Accreditation Council (HLAC). This accreditation assures both our membership and potential members that our continued focus will be on maintaining the highest standards for process and procedure.

Association for Linen Management

The Association for Linen Management (ALM) is a non-profit trade association dedicated to the professional development of personnel involved in the textile care industry. ALM advances the use of textiles in healthcare and long-term care providers through guidance for textile processing, management, and utilization.

Americal Reusable Textile Association

As a member of the American Reusable Textile Association, we are committed to supporting the three R’s of sustainability: Reduce, Reuse and Recycle and promoting the three C’s of reusable textiles: Comfort, Cost and Conservation.

International Association for Healthcare Textile Management

IAHTM membership comprises experienced laundry executives serving 7,000 healthcare facilities in the USA and Canada. IAHTM members have access to training and education programs, benchmarking resources, peer information sharing and networking, and group purchasing power on textiles and chemicals.

Green Laundry Certified

WMSHL has made a significant investment in the most innovative and energy-efficient laundry processing equipment available today to ensure that our members will be part of a viable and cost-effective healthcare laundry for the next 20-30 years. This investment includes extensive facility improvements to improve efficiency and minimize waste, as well as a robust recycling program.

Meet Our Team

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Bob Pfeifer

Executive Director

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Amy Smith

Human Resources Director

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Martin Ocon

Operations Director

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Tiffany Brady

Client Relations Director

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Jeff Bodell

Maintenance Director

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Caren Kerprich

Finance Director

Tell us how we can serve you, we would love to help!